Free and confidential advice from Citizens Advice Cheshire West
Citizens Advice has supported people in Cheshire West since 1939. We provide free, impartial and confidential advice to help local people overcome problems across a wide range of issues – including money and debt, benefits, housing, energy and work.
We are a volunteer led charity serving the Cheshire West and Chester area. Our trained volunteers tailor advice to your needs.
Life can be confusing, but we’re here to help in a way that works for you – by phone, email, webchat or face to face.
- Managing your energy costs
- Benefits and understanding your entitlements
- Money and debt issues
- Work and employment rights
- Housing and rent problems
- Knowing your consumer rights
Visit our website to get advice on thousands of issues at citizensadvicecw.org.uk.
Chat with an adviser via webchat.
Speak to an adviser in-person at one of our locations nearest to you.
Call our Adviceline on 0808 2787 806 Monday to Friday, 10am to 4pm (excluding bank holidays).
Managing your energy costs
Are you worried about energy bills? Our dedicated energy advice service is available to help with your energy concerns.
What we offer:
- Free, confidential, independent and impartial advice
- Help to understand your energy bills
- Check you’re on the best tariff or energy plan
- Maximise your income and check if you can get financial support
- See if you’re eligible for heating and insulation upgrades, including
- First time central heating system
- Boiler upgrades
- Home insulation improvement
Who is this for?
Our service is available to households within Cheshire who are at risk of, or living in, fuel poverty.
How we can help:
- Trained advisers available by phone or in-person
- Telephone assessments to understand your needs
- Friendly practical guidance that puts you in control of your energy supply
Contact an energy adviser:
Email us: energy-advice@citizensadvicecw.org.uk
Visit our website to request an appointment: citizensadvicecw.org.uk/energy-advice-service